Paul MacEke, IBM
transition as a company from its early 1990s image of a tired
old dinosaur, to today's forward thinking, technology leading,
services driven company, has been one of the most remarkable
corporate transformation success stories of recent times.
are many elements behind this transition, but one was the
role by IBM's re-focussed approach to human capital management
and the accompanying internal skills and training programs.
This included the adoption of e-business technologies and
a major shift to e-learning as a strategic delivery vehicle
for skills development. Today, over 40% of IBM's internal
training program is delivered by e-learning, saving the company
over $350M (US) each year.
has become mission critical for IBM. In the words of our recently
departed CIO, Lou Gerstner, "I believe that in this networked
world the single greatest factor separating winners and losers
in all industries and in fact, in all societies, will be the
ability to use information and build a culture based on knowledge
and the ability to learn."
session, the speaker will outline the transition of IBM's
skills development and e-learning processes, cover IBM's strategy
to learning and discuss the adoption of e-learning techniques
as a core component. To demonstrate IBM's approach, the speaker
will focus on the transformation of IBM's management training
program and the role played by e-learning.