An Intelligent Web-Based Multimedia
Mass-Group Decision Support System
of Zagreb, Faculty of Organization and Informatics, 42000 Varazdin,
Pavlinska 2, Croatia, contact address: firstname.lastname@example.org
formalizes basic functions of the system called Forum Virtualis.
The system represents an attempt for integration of several converging
technologies including: group decision support systems, WWW, e-mail,
multimedia presentation, data mining and intelligent systems,
knowledge management and parliament decision processes. Based
on a Mintzberg's strategic decision-making processes, we developed
a unique and innovative system that can be described as a use
of Web technology to support large groups of people to solve their
common problems with the aid of multimedia and intelligent systems.
Basic model of the system, its architecture and technology of
implementation is described. This system has been tested as a
part of Varazdin City Hall official Web pages. Forum Virtualis
has served as a facilitator of e-democracy processes where citizens
of Varazdin are enabled with sophisticated technology to
enhance their ability to solve common problems in this local community
in interaction with themselves and municipal authorities. An example
of a process where real problem has been solved with this system
is described. Other potential fields of application of the system
are described and the needs for future research noted.