John B. Horrigan is Senior Research Specialist at the Pew Internet & American Life Project, where he studies the Internet's social and economic impact on cities and communities, as well as online communities. While at Pew, Horrigan has also analyzed the Internet habits of new Internet users, people's online holiday shopping behavior, and Americans' attitudes toward the dot-com shakeout. His past research has focused on technology and policy, including work on universal telephone service, and urban telecom policy, U.S. R&D policy. Prior to joining Pew, Horrigan was a staff officer for the Board on Science, Technology, and Economic Policy at the National Research Council, where he helped direct a project on government-industry partnerships in technology development. He has also served as a consultant to the World Resources Institute and as press secretary to U.S. Congressman Jake Pickle. Horrigan received his Ph.D. in public policy from the LBJ School of Public Affairs at the University of Texas at Austin and his B.A. in government and economics from the University of Virginia.

Goran Bubas holds a Ph.D. in Communication Science and lectures in Organizational Communication and Psychology of the Internet at the University of Zagreb, Faculty of Organization and Informatics in Varazdin, Croatia. His main research interests are related to interpersonal communication, personality psychology, interpersonal and mass communication via the Internet, communication of IT professionals with clients / users, and computerized psychological testing.